For players 21 and above

Responsible Gaming — Stay Safe

111 taka believes that entertainment is enjoyable only when it stays within control. On this page you will find complete information on self-exclusion, deposit limits, and how to get support.

For players aged 21 and above only

24/7 live chat support

Self-exclusion option

Set deposit limits

Why Responsible Gaming Matters

Online casino and sports betting are primarily a form of entertainment. At 111 taka, we want every player to enjoy this entertainment, but never at the cost of other areas of life. Setting limits before you start playing is a wise habit, because making decisions in the heat of the moment can be difficult.

Remember, there is no guarantee of winning on any bet or spin. Casino games rely entirely on chance, and in the long run the mathematical advantage always lies with the house. Only wager what you can afford to lose — never think of it as a source of income. Reading our Terms and Conditions will give you detailed information on bonus wagering, gameplay policies, and account matters.

111 taka is committed to ensuring that minors (under 21 years of age) can never open an account or play on this platform. Age is verified during registration, and proof of identity may be requested if there is any doubt. If there are minors in your household, please keep your account password secure.

Under our Privacy Policy, your personal and financial information is kept fully secure and is never shared with third parties without authorisation.

Our Commitment

111 taka is committed to building a safe and responsible gaming environment.

Ensuring age verification for players 21 and above
Taking proactive steps to identify excessive play
Processing self-exclusion requests promptly
Providing 24/7 support in Bengali

Tools to Keep Yourself Protected

111 taka offers several voluntary tools that you can activate at any time via live chat or email. It may take a short time for these to be applied to your account, but once active they take effect immediately.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month. Reducing a set limit takes effect immediately, but increasing it takes some time.

Deposit control

Session Time Limit

Decide how long you will play in one sitting. Once the set time is up, the system will automatically sign you out and encourage you to take a break.

Time management

Cooling-Off Period

If you want to take a break for a few days, choose the cooling-off option — your account can be temporarily suspended for anywhere from 1 day to 6 weeks.

Temporary break

Self-Exclusion

If you are experiencing long-term problems, apply for self-exclusion. Your account can be closed for 6 months, 1 year, or permanently — please do not attempt to open a new account during this period.

Long-term protection

Play History Review

Log in to your account to view a full record of your deposits, withdrawals, and bets. Reviewing these regularly makes it easier to stay aware of your spending patterns.

Self-review

Bet Limit

Set a maximum amount you can place on each bet or spin. This protects you from large losses and helps you enjoy the entertainment for longer.

Bet control

To activate any of these tools or to learn more, use our 24/7 live chat at any time or contact us by support email. Our team is ready to assist in both Bengali and English.

Warning Signs

If you notice any one or more of the following signs in yourself, it is time to seek help. These are not signs of weakness — they are signs of self-awareness.

A repeated urge to place larger bets to try to win back money you have lost
Prioritising gaming over family, friends, or work
Taking out loans or spending savings in order to play
Feeling restless or irritable when you are unable to play
Hiding how much you have played from family or people close to you
Feeling that gaming is affecting your sleep or daily routine
Repeatedly playing beyond the limits you set for yourself and feeling regret afterwards

Tips for Safe Play

Following a few simple habits keeps gaming enjoyable and helps you avoid problems.

1 Set a budget before you start playing, and stop for the day if you reach it
2 Never quickly place a large bet to try to recover lost money — this is the biggest trap
3 Avoid playing when you are under stress, feeling lonely, or feeling sad
4 Take breaks from time to time instead of playing for long stretches at once
5 There is no guaranteed strategy for winning — this is entertainment, not a way to earn money
6 Talk openly with family or friends — keeping things secret only makes problems worse

Where to Get Help

Acknowledging a problem is the first step toward solving it. You can seek help without hesitation at any of the places listed below.

111 taka Support Team

Contact us via 24/7 live chat or email. Our team is ready to help in both Bengali and English to activate any protective tool such as self-exclusion, cooling-off, or deposit limits. Support email: [email protected]

Immediate support

Family and Trusted People

Talk to the people close to you. Often a family member or close friend may notice a problem before you do. Instead of dismissing their concerns, listen carefully — an honest conversation can be a great source of support.

Family support

Professional Counsellors

A mental health specialist or counsellor can help you understand your situation and find an effective way to work through it. Mental health services are available at several hospitals and community clinics in Bangladesh — do not hesitate to seek help.

Professional services

Please note: Once you apply for self-exclusion, 111 taka will close your account and will not send any promotional communications during that period. This is an important protective measure — we treat these requests as our highest priority.

How to Activate the Tools

Follow the steps below to activate any protective tool. Our support team will assist you throughout the process.

1 Log in to your 111 taka account and look for the "Responsible Gaming" section at the bottom of the page or in your account settings
2 Choose the tool you need — deposit limit, session time, cooling-off, or self-exclusion
3 Set the limit amount or duration and confirm — changes take effect immediately
4 If you have trouble finding the tool, send a message in live chat or email us at [email protected]
5 For self-exclusion, our team will send a confirmation message — if you do not receive one, please get in touch again

Visit our FAQ section for answers to common questions — you will find detailed information on accounts, payments, and bonuses there.

Common Questions About Responsible Gaming

All casino games and sports betting at 111 taka are strictly for players aged 21 and above. Age is verified during registration, and proof of identity may be requested if there is any doubt. Minors are strictly prohibited from opening an account or playing any game.

To request self-exclusion, contact our 24/7 live chat or email us at [email protected]. Let us know the duration — 6 months, 1 year, or permanent. Our team will close the account as quickly as possible and send a confirmation message. Please do not attempt to open a new account during the exclusion period.

Reducing a limit takes effect immediately. However, increasing a limit requires a set waiting period — this is intentional, to prevent limits from being raised on impulse. Contact our support team for more details.

Yes. If you are concerned about a family member, you can notify our support team by email. While we cannot share account-related information, we can take the necessary steps and point you toward where help is available.

Your balance is kept safe during a cooling-off period or self-exclusion. Once the period ends (in the case of cooling-off) or by contacting support about a withdrawal, the balance can be returned to you. For details and specific situations, speak directly with our support team.

Yes, gambling addiction is a recognised mental health condition, and there are effective treatment and counselling methods available for it. It is not a matter of weak willpower — a specific type of behavioural change takes place in the brain. Please speak with a professional counsellor or mental health specialist.